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The Oakgate: Hot Water Mandatory Billing

The Oakgate is a hot water site with mandatory billing. Meter readings are received automatically from on-site smart meters. Tenants can add other services if required.

At The Oakgate, your hot water service is mandatory and must remain active throughout your tenancy. This ensures consistent billing and uninterrupted service for all residents.

Meter readings:
You do not need to upload your own readings. Your hot water usage is automatically recorded through on-site smart meters, which are securely linked to our billing system.

Adding other services:
If you wish, you can add additional services such as electricity, water, or broadband to your Homebox account to manage all your utilities in one place.

Account status:
Your hot water billing is mandatory and cannot be cancelled while you are a tenant at The Oakgate.

Need help?
If you need support with your account or would like to add extra services, please contact us.