How can I change my payment date
Your first payment is taken within the first two weeks of your tenancy. If you request a new payment date, it will apply to everyone in your home.
Your first payment will be collected within the first two weeks of your tenancy. This covers your initial 30 days of service and ensures your utilities are ready from day one.
If you’d like to change your payment date, please note that this change will affect all bill payers in your home. Everyone in the same property package will move to the new date together, and the new date will depend on when your supplier's payments are due.
Tip: If you’d like to request a payment date change, please contact us and our team will confirm the new date for you.