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Utilities with Homebox - Hove Gardens

We make moving smoother by handling essential utilities on your behalf. We work directly with the team at Hove Gardens to manage and bill for your electricity and water supply, ensuring you only pay for what you use and that everything is set up correctly from day one.
 
The electricity and water supplies at Hove Gardens are provided through commercial building-wide contracts. Because this is a commercial setup, suppliers are pre-selected by the building and
residents are not able to choose their own. Heating is generated by Hove Gardens on-site.
 
Hove Gardens are your supplier, who resell electricity and water which is supplied to the building. Each apartment has sub-meters that track exactly what you use, covering things like lighting, appliances, hot water, and heating.
Support
Please contact Homebox for support in the first instance regarding your billing
Post: Homebox, PO Box 1404, Crawley, RH10 0SY
Email: support@homebox.co.uk
Whatsapp: 0735 300 2806 (available Monday-Friday, 9am-5pm)
Cancellation

Electricity, heating and water are provided by building management, it is not possible to change suppliers or to cancel your contract separately from your tenancy or lease.

Your Tariff details
Electricity Supplied by Hove Gardens
Unit rate / kWh £0.193
Standing Charge / day £0.1934
Heating Supplied by Hove Gardens
Unit rate / kWh £0.193
Standing Charge / day £0.66
Water Supplied by Hove Gardens
Unit rate / m3 £6.797125
Standing Charge / day £0.02622

All tariffs are variable. Tariffs correct as of 20/07/2026.
Your bill statement will confirm the correct tariff.

Electricity Tariff
Your electricity tariff may be varied, at anytime, without notice and retrospectively as it is based on the amount paid by Hove Gardens for the electricity imported to the building. The tariff will vary based on the amount of energy used in the building, including the total amount of energy used and the amount used at specific times. This is to make sure you are not charged more than what Hove Gardens have paid for electricity under Ofgem's Maximum Selling Price rules. Electricity rates exclude VAT at 5%.
Hot Water / Heating Tariff
Your hot water bill covers the energy used to heat the water only, it does not include the supply of water.
You will be provided at least 30 days notice where the cost increases. The Heating standing charges covers any maintenance of the heating system, your meters and cost of billing. Hot water rates exclude VAT at 5%.
Water / Wastewater Tariff
Your water tariff will increase on 1 April each year, and your bill may be amended retrospectively to make sure you are charged the correct tariff. You will never pay more than the amount paid by Hove Gardens under Ofwat's Maximum Selling Price rules. 
Your water unit rate is based Southern Waters charges: the water supply unit volume charge (per cubic metre) plus the foul water drainage unit volume charge (per cubic metre). The foul water unit volume charge is reduced by 7.5% to match the reduction Southern Water apply to the volume of foul water they charge for. The water standing charge is based on the water supply standing retail charge, plus the foul water standing retail charge, divided across all residential properties. A 2.5p per day administration fee is then added to the standing charge.
Tariffs available on this page may be outdated, please check your bill statement for the correct tariff or reach out to our support team at support@homebox.co.uk