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How to improve your Wi-Fi signal

If your Wi-Fi signal is weak or keeps dropping, contact your internet provider first to see if they can improve your connection. You can also buy your own Wi-Fi boosters to extend coverage at home.

Step 1: Contact your internet provider

If you’re having problems with your Wi-Fi speed or range, your first step should be to contact your internet provider. They can:

  • Check your router’s connection and performance remotely

  • Update your router’s settings or firmware

  • Advise if an engineer visit is needed

  • Confirm whether your router placement might be affecting your signal

This is often the quickest way to fix connection issues without needing any extra equipment.

Step 2: Use a Wi-Fi booster or mesh system

If your provider confirms that your broadband connection is working correctly but your Wi-Fi signal doesn’t reach all areas of your home, you can buy your own Wi-Fi booster or mesh system.

Homebox does not supply Wi-Fi boosters, but you can purchase them from most major retailers. A booster plugs into a wall socket and helps extend your Wi-Fi range to reduce weak spots.

📘 Tip: If you live in a larger home or one with thick walls, a mesh Wi-Fi system can provide stronger and more consistent coverage throughout the property.

Step 3: Improve your Wi-Fi signal with simple fixes

Here are some easy ways to boost your Wi-Fi signal before buying extra equipment:

  • Move your router to a central location, off the floor, and away from thick walls or metal objects.

  • Keep it visible — don’t hide your router in cupboards or behind TVs.

  • Avoid interference from microwaves, cordless phones, and baby monitors.

  • Restart your router occasionally to refresh the connection.

  • Check your device connections — disconnect old or unused devices that might be slowing your network.

Step 4: When to consider upgrading

If you’re still having issues after following the above steps, you may want to discuss upgrading your broadband package or router with your supplier. Faster speeds or newer equipment can significantly improve performance.