Getting Help and Support with Sky HD
If you need help with your Sky HD service, please reach out to our Customer Services team. They’ll be happy to assist you.
If you’re having trouble with your Sky HD service, such as issues with setup, billing, or viewing, then our Customer Services team is here to help.
They can guide you through troubleshooting steps, check your account details, and help get your service back up and running.
To get support, please contact us using any of the methods below:
📞 Phone:
💬 WhatsApp:
or click here to chat
📧 Email: support@homebox.co.uk
Tip: Before contacting us, try restarting your Sky HD box and checking that all cables are securely connected — this often resolves minor issues.
Note: If the issue relates directly to your Sky account or service (for example, login or subscription problems), you may also need to contact Sky customer support. We'll let you know if this is the case.