What is the Homebox Service Fee and what does it cover?
The Homebox Service Fee covers managing your bills, payments, and communications with suppliers, ensuring your accounts are accurate and up to date.
The Homebox Service Fee is a monthly management fee that covers the administration of your household bills. This fee ensures that all your utility and service accounts are set up correctly, managed efficiently, and paid on time.
What the service includes:
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Setting up and maintaining your bills with suppliers
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Handling incoming emails, postal bills, and reviewing them for errors
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Dealing with suppliers for changes, corrections, or queries
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Setting up payment plans and schedules that match your Direct Debit dates
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Closing accounts or removing services when needed
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Sending meter readings and updating usage
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Adjusting pricing based on actual consumption to keep your payments accurate
Note: The fee is separate from the cost of the actual services you use, like energy, water, internet, or TV. Your subscription ensures that all the above tasks are taken care of so you don’t need to manage them yourself.
Tip: The minimum Homebox Service Fee is £15 per month. This fee is collected from your Homebox account along with your other payments to simplify your monthly bills.
For full details, see our Terms of Service.