About our services

What Homebox does

Homebox is a household bills management service. We handle everything involved in setting up and running your essential home services — from energy and water to internet, TV, and council tax.

When you join Homebox, we:

• Set up your accounts with trusted suppliers for each service

• Arrange payments on your behalf using your Homebox wallet and Direct Debit

• Check and analyse bills to make sure they’re accurate

• Handle supplier communication, including any changes, updates, or queries

• Monitor usage and adjust payments if your consumption changes

• Close accounts and remove services when you move or switch

Our goal is to take away the hassle of managing multiple accounts and due dates by giving you one clear monthly payment and a single place to track all your household bills.

What services we manage

Your Homebox package can include:

• Energy (gas and electricity)

• Water

• Internet and broadband

• TV (such as Sky Stream)

• Council tax

• Homebox service fee – our management fee for setting up, handling, and maintaining your accounts

You can choose which services to include when you build your package — or contact us later if you’d like to add or remove one.

How it works

Once you sign up, we:

1. Set up your supplier accounts.

2. Add them to your Homebox Dashboard so you can track everything in one place.

3. Collect a single monthly payment to cover your bills and manage all outgoing payments to suppliers for you.