What are exit fees and when do they apply?
Exit fees may apply if you leave your Homebox service or supplier early. You can find these details in your welcome email and supplier terms.
Exit fees may apply if you leave your Homebox service or supplier early. You can find these details in your welcome email and supplier terms.
When you sign up with Homebox, you’ll receive a welcome email that includes our Terms of Service and your supplier’s Terms of Service. These documents explain any exit fees or Homebox billing fees that may apply if you end your service early.
Exit fees are set by your energy supplier, not by Homebox, and vary depending on the tariff or contract you’re on and are typically per fuel (Gas and Electricity being 2 fuels).
Tip: Before making any changes to your service, we recommend reviewing the Terms of Service you received to understand if an exit fee will apply.
You can view our full Terms and Conditions at:
👉 https://help.homebox.co.uk/terms-and-conditions