Skip to content

Terms and Conditions

A downloadable copy of the terms and conditions for the services you can sign up with through the Homebox platform. While we do everything we can to ensure we have a copy of the most recent terms, these may be updated at any time by the service provider.

Last reviewed: 12 September 2025

orange_icon_580x580

Homebox Service

Our Terms of Service for the Homebox Bills Management Service for Residents

View terms
orange_icon_580x580

Unlimited Energy

Homebox Unlimited Energy (powered by truEnergy). Terms and Fair Usage.

View terms
truenergy

truEnergy

General Terms and Conditions (v1.12 August 2024). For Homebox Unlimited.

View terms
edf-energy-1

EDF Energy

Residential Terms and Conditions (September 2025)

View terms
brit-gas

British Gas

Supply Terms and Conditions (June 2022). This includes Rebel Customers.

View terms
constantine

Octopus Energy

Domestic Terms and Conditions (v3.7 August 2024)

View terms
cropped-home-unity-favicon-270x270

Home Unity

General Terms and Conditions for Broadband (v1.3 September 2024)

View terms
Virgin_Media

Virgin Media

General Terms and Conditions (April 2025) for Cable Broadband

View terms