Terms and Conditions
A downloadable copy of the terms and conditions for the services you can sign up with through the Homebox platform. While we do everything we can to ensure we have a copy of the most recent terms, these may be updated at any time by the service provider.
Last reviewed: 21 October 2025
Homebox Service
Our Terms of Service for the Homebox Bills Management Service for Residents
Unlimited Energy
Homebox Unlimited Energy (powered by truEnergy). Terms and Fair Usage.
truEnergy
General Terms and Conditions. For Homebox Unlimited / Do Energy.
EDF Energy
Residential Terms and Conditions (September 2025)
British Gas
Supply Terms and Conditions (June 2022). This includes Rebel Customers.
Octopus Energy
Domestic Terms and Conditions (v3.8 August 2025)
Home Unity
General Terms and Conditions for Broadband (v1.3 September 2024)
Virgin Media
General Terms and Conditions (April 2025) for Cable Broadband
