How do I tell Homebox I am moving house?
Start your Homebox move by completing the Moving Home form in your dashboard to manage your services and see next steps.
Start your move with Homebox
If you are moving home, the first step is to go to the Moving Home section in your Homebox dashboard. This section lets you notify us that you are moving out of your current property.
Tip: Logging into your dashboard gives you a personalised view of your move and any services linked to your account.
Complete the Moving Home form
Once in the Moving Home section, complete the Moving House form. This form collects essential information about your new home, such as:
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Your new address
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The date you will move in
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Any services you want to transfer, stop, or start
Note: Completing this form is crucial as it triggers the next steps in your move and helps Homebox manage your energy, broadband, and other bundled services.
What happens next
After submitting the form, Homebox will:
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Confirm the details of your move and any changes to services
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Guide you on any actions you need to take, such as arranging final meter readings
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Ensure your services at your new home start on time and with minimal disruption
Tip: Keep an eye out for emails from Homebox for updates and any required actions.
Warning: Completing the form as early as possible helps prevent delays and ensures a smooth move.