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What is the To Do's section on my Homebox Dashboard?

The To Do's section helps you complete important setup tasks to make sure your Homebox account is ready and your bills are managed correctly.

When you log in to your Homebox Dashboard, you’ll see a section titled To Dos at the top of the page. This lists the actions you need to complete to finish setting up your account.

Each task ensures your bills and services are set up properly and managed through Homebox. Tasks may include:

  • Add your bank details – This sets up your Direct Debit so your monthly payments can be taken automatically.

  • Upload meter readings – Take a clear photo of your electricity (and gas, if you have it) meter readings and upload them to your account. This helps ensure your bills are accurate from day one.

  • Add council tax to your package (optional) – If you’d like Homebox to manage your council tax, upload your council tax bill once your council account is set up.

  • Upload your water bill – Your water provider may send you a bill in the post, usually within 8–12 weeks of moving in. Once it arrives, upload a photo of all pages in the bill to your account, so we can send out payments to your water supplier. 

As you complete each task, it will show a tick to confirm it’s done. Once all tasks are complete, your account setup is finished and your services will continue to run automatically.

Tip: Check your To Dos regularly, as sometimes new tasks appear if more information is needed for your account.