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Homebox Energy Unlimited (powered by Do Energy)

Tariff details
Supplier -
Tariff Name Unlimited Tariff
Tariff Type Unlimited 12 Months FTC
Electricity Unit Rate £0.00 / kwh
Gas Unit Rate £0.00 / kwh
Combined Standing Charge from: £6.88 per day (see table below)
Exit fee £60 per fuel
Agent The Student Energy Group Ltd
Subject to Terms and Fair usage policy
Please make sure you read and understand the Terms below. 
Important information
The supply contract is arranged through The Student Energy Group Ltd trading as Do Energy who work with a number of licensed suppliers.
Homebox is a third party intermediary and does not supply electricity or gas. We provide a bills management service; as part of this service when signing up to the Homebox Energy Unlimited tariff to enable access to this tariff we agree to manage the relationship with the Supplier and their agent on Your behalf.
We will set up an account with Do Energy for your property who will transfer your Electricity Supply and any Gas Supply to their chosen supplier. The account will be in our name (Billing Better Ltd); we will bill you each month and collect the agreed amount from your household e-money account.
You will make payments to Homebox and you are liable to pay Us for the total annual standing charge, in equal monthly payments. We receive a commission from the agent while you are on this tariff which is included in the Daily Standing Charge you pay.
Unlimited Energy is a more expensive way to pay for energy. The product serves a purpose to customers looking for a simple and fixed monthly payment but should not be used if you’re looking to save money and reduce your monthly outgoings. In order to cover the risk of higher energy consumption, Homebox charge an increased monthly payment amount to ensure that a flat monthly payment can be honoured throughout a tenancy.
Support
Support and bills are provided by Billing Better Ltd, trading as Homebox
Post: Homebox, PO Box 1404, Crawley, RH10 0SY
Email: support@homebox.co.uk
Phone: 020 8106 1894
Tariff terms
This tariff is only available to Customers who:
 ➤ do not have one or more prepayment meters;
 ➤ are a domestic customer for the fuel supply of electricity and if applicable gas.
 ➤ have an electricity meter which is either a single rate, economy 7 or a smart meter operating in credit mode.
We reserve the right to move you onto a Standard Variable Tariff and be billed on usage henceforth for reasons including but not limited to:
 ➤ Your Property consistently using more energy than we expect a property of your size to be consuming based on seasonality assumptions according to our Fair Usage Policy;
 ➤ The number of tenants residing at the property exceeds the number advised at the point of contract;
 ➤ You have not provided Meter Readings every 60 days or upon request.
We will give you 21 days’ notice before this change comes into effect.
Cancellation and termination
You can cancel your Subscription within 14 days of signing up. You should email us or send us the Model Cancellation Form that is available from the Homebox Terms of Service. You will be required to pay for any electricity and gas you have used. We will refund you within 14 days of confirming your final bill when using your cooling-off rights.
You may cancel at any time by providing us with 30 days notice by contacting us and paying an early termination fee of £60 per fuel (£120 where you are supplied with both Electricity and Gas). This represents the exit fee for ending the Homebox Energy Unlimited Tariff early and is paid to the agent. It does not include any other exit or cancellation fees.
When cancelling early you will no longer be eligible for the Homebox Energy Unlimited tariff; where your actual usage exceeds the annual fair usage figures on a pro-rota basis we reserve the right to charge you for the excess usage at the standard variable rate.
At the end of your 12 month period, no final bill be issued which will means there is no further payments to make or refunds due back to You.
Tariff rate and Fair use policy
Energy usage should be strictly for personal and household purposes within your residential property. The energy supplied and the meter should not be used for any unlawful purposes or to set up or operate a business for yourself or others. We may monitor your energy usage to ensure compliance with these terms. If your energy consumption exceeds our expected levels for a property of your size, based on seasonality assumptions, we may contact you for clarification.
You may be required to confirm your usage and provide information on the property’s specifications (e.g., number of bedrooms) or supply supporting documents, such as your tenancy agreement. The energy and meter should not be used unlawfully or to set up or operate a business for you or anyone else.
We outline the anticipated usage in the table below, where occupancy is the based on the number of people living in the property, or the number of bedrooms, whichever is greater.
Pricing summary
Pricing summary where cost is based on occupancy. Prices include VAT at 5%
Occupancy Daily Standing Charge  Annual Total Electricity Annual Fair Usage (Kwh) Gas Annual Fair Usage (Kwh)
1 £6.88 £2,511.20 3240 12600
2 £7.22 £2,635.30 3400 13600
3 £8.46 £3,087.90 4080 17000
4 £9.70 £3,540.50 4760 20400
5 £10.76 £3,927.40 5440 22950
6 £11.82 £4,314.30 6120 25500
7 £12.88 £4,701.20 6800 28050
8 £13.94 £5,088.10 7480 30600
9 £15.00 £5,475.00 8160 33150
10 £16.06 £5,861.90 8840 35700
11 £17.48 £6,380.20 9520 39950
12 £19.05 £6,953.25 10880 42500
Tariff summary
Tariffs where cost is based on occupancy. Prices exclude VAT
Occupancy Electricity Daily Standing Charge (p) Gas Daily Standing Charge (p) Electricity Only Daily Standing Charge (p) Electricity Unit Rate (Kwh) Gas Unit
Rate (Kwh)
1 318.20 323.28 641.48 0 0
2 439.29 440.65 879.94 0 0
3 511.95 558.02 1069.97 0 0
4 584.61 625.09 1209.7 0 0
5 620.94 675.39 1296.33 0 0
6 657.27 725.69 1382.96 0 0
7 693.59 775.99 1469.58 0 0
8 729.92 826.29 1556.21 0 0
9 766.25 876.59 1642.84 0 0
10 802.58 926.90 1729.48 0 0
11 838.91 977.20 1816.11 0 0
12 875.24 1027.5 1902.74 0 0
Electricity Tariff
Electricity Tariff where cost is based on your Estimated Annual Consumption (EAC) of electricity which is obtained from the Electricity Enquiry Service (EES). Your EAC is updated by your electricity supplier, and is not available for all properties. Unit rate: 0.0p. Prices exclude VAT.
Electricity Estimated Annual Consumption (EAC) kWh Electricity Daily Standing Charge (p) Electricity Estimated Annual Consumption
(EAC) kWh
Electricity Daily Standing Charge (p)
1250 445.94 5250 727.22
1500 465.19 5750 762.88
1750 484.14 6250 798.06
2000 502.81 6750 832.77
2250 521.20 7250 867.00
2500 539.32 7750 900.79
2750 557.17 8250 934.12
3000 574.76 8750 967.02
3250 592.10 9250 999.48
3500 609.18 9750 1031.52
3750 626.03 10750 1101.44
4000 642.63 11750 1170.46
4250 659.00 12750 1238.60
4500 675.14 13750 1305.88
4750 691.06 14750 1372.31
Gas Tariff
Gas Tariff where cost is based on your Estimated Annual Quanity (AQ) of gas in kWh which is obtained from the Gas Enquiry Service (GES). Your AQ is updated by your Gas supplier. Unot rate: 0.0p. Prices exclude VAT
Gas Estimated Annual Quantity 
(AQ) kWh
Gas Daily
Standing Charge (p)
Gas Estimated Annual Quantity 
(AQ) kWh
Gas Daily
Standing Charge (p)
4000 124.53 19500 459.55
5000 146.94 21000 491.18
6000 169.23 22500 522.64
7000 191.40 24000 553.94
8000 213.46 25500 585.09
9000 235.39 27000 616.08
10000 257.22 28500 646.91
11000 278.93 30000 677.58
12000 300.52 31500 708.10
13000 322.01 33000 738.47
14000 343.38 35000 779.38
15000 364.64 37000 820.07
16000 385.79 39000 860.57
17000 406.83 41000 900.87
18000 427.76 43000 940.97
Where you renew your agreement for a further year, you will be placed on the most appropriate tariffs based on your last year of usage or your updated EAC and AQ from the relevant enquiry services.