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Homebox FAQs
Energy
Energy
Understand energy billing, submit meter readings, compare usage, and check tariff details.
Tariffs & Billing
How does energy billing work based on actual usage?
What’s the difference between fixed, standard variable, and unlimited energy tariffs?
Why has my energy price changed?
Why hasn’t my energy price changed?
Why isn’t my bill half the price if my property is electric-only?
Help and Tips
What to do if your gas or electricity stops working
How does your energy usage compare to the Ofgem national average?
How can I manage my energy costs in an electricity-only property?
Octopus Energy
When Will My Energy Switch to Octopus?
Rebel Energy
Overview of your Rebel Energy bill
The energy usage section of your Rebel Energy bill
Rebel Energy payment plans and direct debits
See your Rebel Energy bill in more detail
What to do if you have issues with your Rebel Energy bill
Rebel Energy unit rates and charges
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